It is the clients responsibility to read the booking and cancellation policy before making an appointment

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​Clients are allowed to reschedule or cancel up to 12 hours in advance

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​We are not responsible for your emergency and late reschedule / cancellation

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​The clients using attending A&E as a reason for not attending their appointment, we can no longer refund deposits for

this reason

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​It is the responsibility of the clients to attend the appointment on time. If you arrived late this time will be deducted from the appointment duration

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​The client is required to give 12hrs notice to reschedule / cancel or amend an appointment

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​For reschedule / cancellation within 12hrs of the appointment the deposit will not be refunded

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​Failure to give the required notice of cancellation or failure to attend an appointment the client will be banned from our business.